Once we have a clear vision of your need, we will send you a free estimate. Often times, this will include a sketch of the project.
When you agree to the sketch or description of product/repair, we will send you a contract. The contract might be in the form of an Etsy listing, or our own Project Agreement Form. You are agreeing to our policies when you either purchase the link on Etsy, or when you sign the form. You may read our generic policies below.
Last updated on Dec 1, 2018
The time I need to prepare an order for shipping varies. For details, see individual items or email.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged:
Custom or personalized orders
Items on sale