The information below can be applied to the way we process almost all of our custom orders such as firescreens, pot racks, railings, bathroom hardware, and more.
Step 1 - Consultation - Tell Us What You Need
“I need a contemporary railing with pineapple accents.”
Step 2 - Sketch Approval & Estimate
Once we have a clear vision of your need, we will send you a free estimate. Often times, this will include a sketch of the project.
Step 3 - Sign Contract & Begin Fabrication
When you agree to the sketch or description of product/repair, we will send you a contract. The contract might be in the form of an Etsy listing, or our own Project Agreement Form. We will agree on a payment schedule (if applicable), and time frame for completion.